Intake & Bike Records
Customer self-intake, bike identity, concerns, photos, contact preferences, items left with the bike, and service history.
Talk to us An operating platform for the business of bikes
PedalFish brings intake, service work, customer updates, parts, and the next useful action into one calm operating record.
✳ Built around the work already happening in your shop.

Built for the whole service operation
From intake and diagnostics to parts, communication, payment, and management, PedalFish keeps the entire service operation working from the same picture of the job.
Customer self-intake, bike identity, concerns, photos, contact preferences, items left with the bike, and service history.
Findings, recommended work, authorization, repair progress, blockers, additional work, and what comes next.
Customer updates and decisions alongside manufacturer, warranty, and other external dependencies.
Structure symptoms, findings, diagnostic steps, results, failed attempts, and eventual resolution—building useful repair knowledge along the way.
Still evolving · no autonomous diagnosis claimedConnect the repair to sourcing options and the part decisions that keep work moving, without promising automatic ordering or guaranteed identification.
Still evolving · human judgment stays in the loopManager AI
Ask PedalFish what's happening across the shop. Find blocked jobs, understand why work isn't moving, identify parts that need attention, and drill into the evidence behind the answer.
Quick glance
One view of the capabilities around a bike, a job, and the shop.