An operating platform for the business of bikes

Run the shop.
Keep the bikes moving.

PedalFish brings intake, service work, customer updates, parts, and the next useful action into one calm operating record.

✳ Built around the work already happening in your shop.

Manager AI screen
Manager AI: Ask what’s happening and what needs attention.
01Take it inStart with a durable record.
02See what's nextMake the work visible.
03Do the workKeep service moving.
04Close the loopLeave a useful history.

Built for the whole service operation

Everything connected around the work.

From intake and diagnostics to parts, communication, payment, and management, PedalFish keeps the entire service operation working from the same picture of the job.

01 / RUN THE WORK

Make the next useful action visible.

01

Intake & Bike Records

Customer self-intake, bike identity, concerns, photos, contact preferences, items left with the bike, and service history.

02

Inspection & Repair Workflow

Findings, recommended work, authorization, repair progress, blockers, additional work, and what comes next.

03

Communication & Coordination

Customer updates and decisions alongside manufacturer, warranty, and other external dependencies.

02 / UNDERSTAND THE REPAIR

Repair intelligence that gets more useful over time.

DIAGNOSTICS

Understand the problem before deciding what to do.

Structure symptoms, findings, diagnostic steps, results, failed attempts, and eventual resolution—building useful repair knowledge along the way.

Still evolving · no autonomous diagnosis claimed
PARTS FINDER

Move from “this bike needs a part” toward the right component.

Connect the repair to sourcing options and the part decisions that keep work moving, without promising automatic ordering or guaranteed identification.

Still evolving · human judgment stays in the loop

Manager AI

The operation can tell you what needs attention.

Ask PedalFish what's happening across the shop. Find blocked jobs, understand why work isn't moving, identify parts that need attention, and drill into the evidence behind the answer.

What needs my attention today?Which jobs are waiting on parts?What's holding up Sandra's bike?
03 / SUPPORTING CAPABILITIES
Completion & QCTest RidesService HistoryPaymentsSquare IntegrationPhotosCustomer ApprovalsMobile Friendly

Quick glance

What PedalFish covers.

One view of the capabilities around a bike, a job, and the shop.

Available In development
AreaCapabilityStatus
Intake & RecordsCustomer self-intakeAvailable
Customer & bike recordsAvailable
Photos & condition recordsAvailable
Customer communication preferencesAvailable
Service historyAvailable
Service & RepairInspection workflowAvailable
Findings & recommended workAvailable
Customer authorizationAvailable
Additional-work authorizationAvailable
Mechanic workflow & checklistsAvailable
Job blockers & next actionsAvailable
Repair IntelligenceDiagnosticsIn development
Parts FinderIn development
Parts sourcing & trackingIn development
CommunicationCustomer messagingAvailable
Customer status notificationsAvailable
Ready-for-pickup notificationsAvailable
Customer approvals & responsesAvailable
Manufacturer & warranty coordinationIn development
Completion & BusinessFinal QC & test ridesAvailable
Payments / Square integrationAvailable
Shop-wide operational viewAvailable
Manager AIDaily BriefAvailable
Ask ManagerAvailable
Evidence-grounded job answersAvailable